Auralis is an autonomous entitlement orchestration platform built for travel operations. When disruption strikes — flight cancellation, rail delay, missed connection — it issues, propagates, and resolves compensation across airlines, rail, hotels, and airport networks in real time.
Today's travel disruption stack is a patchwork of siloed systems. Airline ops teams use one tool, hotels use another, rail operators use a third. Passengers suffer the gaps — missed vouchers, unresolved overbookings, compensation that never arrives.
Each operator runs its own entitlement stack. No shared protocol, no cross-provider resolution, no audit trail between parties.
Recovery decisions require human agents during the exact moments demand peaks. Queues stretch, costs escalate, passengers disengage.
A hotel voucher doesn't automatically trigger a transit segment, which doesn't update the airline manifest. The chain breaks at every handoff.
Entitlements issue, transfer, and consume without a unified ledger. Dispute resolution becomes a forensic archaeology exercise.
Auralis is built on a machine-readable entitlement protocol. Every compensation — meal voucher, hotel night, transit ticket, rebooking credit — is issued, tracked, propagated, consumed, and audited as a protocol-native entitlement.
Disruption event detected — flight cancellation, delay threshold crossed, missed connection. Auralis ingests real-time ops data and identifies affected passengers and entitlements.
Compensation entitlements issued as protocol-native tokens. Each entitlement carries full provenance: reason, policy, validity window, and consumer constraints.
Every entitlement runs through constraint evaluation — temporal validity, passenger eligibility, cross-entity policy rules. No blind issuing.
Entitlements cascade across providers. A cancelled flight automatically triggers hotel eligibility and transit vouchers. Each node audited in real time.
Entitlements consumed at point of service. Every transaction logged to an immutable ledger. Full reconstruction available for disputes, compliance, and reporting.
IROPS recovery, automatic voucher issuance, crew layover management, passenger reaccommodation with policy enforcement.
Delay compensation, interchange entitlements, cross-operator propagation, seat reservation lifecycle management.
Overbooking compensation, displaced guest entitlements, real-time room availability as constraint inputs to the issuance pipeline.
Multi-carrier entitlement resolution, ground handler coordination, service window propagation across TSA, gate ops, and lounge access.
Tours, transfers, bundled packages — entitlement lifecycle across DMC networks, transfer operators, and packaged-service providers.
Travel disruption is a $8B problem that has resisted real solutions for decades. The gap isn't intelligence — it's infrastructure. Auralis is building the protocol layer that makes autonomous recovery not just possible, but inevitable.